Subscription & Billing

Super AdminOnly Super Admins can manage billing

Setting Up Billing

Go to SubscriptionClick Subscription in the left navigation.

Click Set Up BillingA plan picker will appear. Choose Monthly or Annual (annual saves you one month's cost).

Complete checkoutYou'll be redirected to Stripe's secure checkout. Enter your card details there.

Return to the dashboardAfter payment your account is activated immediately. If you subscribe while your free trial is still running, the remaining days carry over: your card is saved, nothing is charged that day, and the first payment is taken on the day the trial would have ended.

Managing Your Subscription

Everything about your plan is managed on the Subscription page itself. Switch to Annual moves you to yearly billing today at your own rate (annual is always eleven times your monthly rate, so promotional and partner rates carry over); the unused part of the month is credited. Switch to Monthly is scheduled for the end of your paid year. Update Payment Method opens Stripe's secure page for your card only.

Storage

Every plan includes 5 GB for photos, letters, videos and their thumbnails. The Subscription page shows how much you are using and lets you add storage in fixed steps (+5, +10, +15, +20 GB) or a custom amount above 20 GB. Upgrades apply right away and are prorated onto your next invoice. A smaller tier takes effect at the end of your billing period, and only if what you are using fits into it — the page tells you how much to free up if it does not. When storage is full, new uploads wait until you add storage or remove media; nothing is ever deleted for space. You get an email at 80% and 95% usage.

Invoices

Field Link Missions emails a receipt for every payment and keeps the PDF invoice on your Subscription page under Invoices, where anyone with Super Admin access can download it.

Cancellation

Click Cancel at period end on the Subscription page. Your access continues until the end of your current billing period, and you can change your mind with Keep my subscription until then. For an immediate cancellation or a refund, contact support@fieldlinkmissions.com. After a subscription ends, the Subscription page shows a Set Up Billing → button to restart.

Payment Failure

If a payment fails, you enter a 14-day grace period. A warning banner appears on your dashboard and the public map. Update your payment method within 14 days to avoid suspension.

Account Suspension

A suspended account can still be logged into and viewed, but no changes can be made. The public map shows a suspension notice. Contact support@fieldlinkmissions.com if you believe a suspension was made in error.

Referral Code

If you received a referral code (from a web designer or partner who recommended Field Link Missions), enter it in the plan picker before completing checkout to apply any promotional pricing. The first code you use links your church to that partner and applies their pricing; codes from other partners entered later are not applied, so a partner's rate only ever goes to the churches that partner referred.

A promo code from an offer or a campaign gives your church a promotional rate — monthly, yearly, or both — that stays with your church for as long as you subscribe, even after the offer ends. Enter it at signup, or later in the plan picker on the Subscription page before you check out. A promo code cannot be combined with a referral code (if you have both, the referral code is the one that applies), an account can only ever use one promotion, and a code entered after signup does not extend your trial. Some offers apply automatically to new signups while spots remain; when one is running you will see it on the signup and pricing pages.